iPhone users can now claim $25 from Apple for ‘slowing down older mobiles’
IPHONE owners in the US can now stake their claim for a $25 (£20) payout from Apple after the firm agreed to settle a lawsuit accusing it of quietly slowing down older iPhones.
Apple settled out of court earlier this year but a website has now appeared where consumers who owned an affected iPhone can file a claim, MacRumours reports.
The lawsuit covers people in the US who bought any product in the iPhone 6 and 7 lineup[/caption]
The class-action lawsuit covers people who bought any product in the iPhone 6 and 7 lineup, which Apple is alleged to have secretly “throttled” to push owners to buy replacement phones or batteries.
As part of the settlement, Apple agreed to pay a maximum of $500million ($400million) to affected consumers.
The company will “provide a cash payment of approximately $25 per eligible device”, court documents show.
Apple denied wrongdoing and settled the nationwide case to avoid the burdens and costs of litigation.
Apple is alleged to have secretly throttled older iPhones to push owners to buy replacement phones or batteries[/caption]
The website for claimants asks for their iPhone’s serial number. There’s a search tool for those who’ve lost of forgotten that information.
The deadline for submissions is October 6, with a final hearing scheduled for December 4.
If a judge signs of the settlement at that final hearing, payments will be issued “promptly”.
The settlement covers US owners of the iPhone 6, 6 Plus, 6s, 6s Plus, 7, 7Plus or SE that ran the iOS 10.2.1 or later operating system.
What is Apple accused of?
Here’s what you need to know…
- The suspicion that older iPhone models become unusually slow around the time new Apple mobiles come out has been floating around for years.
- In December 2017, Apple admitted that it had been “throttling” the performance of all iPhone 6 models and the iPhone SE for about 12 months.
- Changes came in the form of Apple’s “performance management” feature, which it rolled out in a software update for the iPhone 6 through to the iPhone 7 Plus.
- Apple claims the tool preserves the power and lifespan of ageing batteries.
- Without it, iPhones may unexpectedly shut down if overused, according to the company.
- A US lawsuit alleged that Apple secretly throttled older iPhones to push owners to buy replacement phones or batteries.
- Apple settled the suit out of court in 2020, agreeing to pay out $25 (£20) to each affected user
- The suit will see Apple shell out a maximum of $500million (£400million)
It also covers US owners of the iPhone 7 and 7 Plus that ran iOS 11.2 or later before December 21, 2017.
Consumers contended that their phones’ performance suffered after they installed Apple software updates.
They said this misled them into believing their phones were near the end of their lifecycles, requiring replacements or new batteries.
Apple attributed the problems mainly to temperature changes, high usage and other issues, and said its engineers worked quickly and successfully to address them.
Analysts sometimes refer to the slowing of iPhones as “throttling.”
Lawyers for the consumers described the settlement as “fair, reasonable, and adequate.”
They called payments of $25 per iPhone “considerable by any degree,” saying their damages expert considered $46 (£36) per iPhone the maximum possible.
The lawyers plan to seek up to $93million (£73million), equal to 30% of $310 million, in legal fees, plus up to $1.5million (£1.2million) for expenses.
Following an initial outcry over slow iPhones, Apple apologised and lowered the price for replacement batteries to $29 (£23) from $79 (£62).
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